LandlordSafeLandlordSafe

Privacy Policy

Your trust is our most important asset. Learn how we protect your personal information and maintain your privacy.

Last Updated: March 29, 2026

Our Commitment

At LandlordSafe, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal information when you use our platform.

Data Security

We implement industry-standard security measures to ensure your data is protected against unauthorized access, alteration, or disclosure.

Transparency

We are transparent about the data we collect and why we collect it. We only collect information that is necessary to provide and improve our services.

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1. Information We Collect

  • Personal identification information (Name, email address, phone number, etc.)
  • Property details and compliance documentation
  • Usage data and cookies to improve your experience
  • Payment information (processed securely through our payment partners)

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2. Legal Basis for Processing

  • Contractual Necessity: To provide our services to you as outlined in our Terms of Service.
  • Legitimate Interests: To improve our platform, prevent fraud, and ensure security.
  • Consent: When you opt-in to marketing communications or non-essential cookies.
  • Legal Obligation: To comply with applicable laws and regulations.

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3. How We Use Your Data

  • To provide and maintain our compliance automation services
  • To notify you about changes to our services or upcoming deadlines
  • To provide customer support and handle inquiries
  • To monitor usage of the service and improve platform performance

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4. Data Sharing and Disclosure

  • We do not sell your personal data to third parties
  • We may share data with trusted service providers who assist in our operations (e.g., hosting providers, payment processors)
  • We may disclose data if required by law or to protect our rights
  • International Transfers: If data is transferred outside the UK/EEA, we ensure appropriate safeguards like Standard Contractual Clauses are in place.

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5. Data Retention

  • We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

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6. Your Rights Under GDPR

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete data.
  • Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data under certain conditions.
  • Right to Restrict Processing: You can request that we limit the processing of your data.
  • Right to Data Portability: You can request to receive your data in a structured, commonly used format.
  • Right to Object: You can object to our processing of your personal data based on legitimate interests.
  • To exercise these rights, please contact our Data Protection Officer at privacy@landlordsafe.co.uk.

Contact Us & Data Protection Officer

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer at:
Email: privacy@landlordsafe.co.uk
Address: LandlordSafe, London, United Kingdom

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK or your local supervisory authority in the EU.

Your data is encrypted and secure with LandlordSafe